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Kingborough gears up for competition
Given the imminent introduction of competition policy principles, Council must be geared to working successfully within a more competitive environment.

Code confirms customer commitment
Yarra Ranges Shire Council has underwritten its commitment to fair and honest, customer-oriented Local Government by producing a code of conduct for all its employees.

Streamlined customer service
Manly's Customer Action Request Tracking System (CARTS) provides ongoing efficient communication within the organisation, and between Council and the community.

A vibrant new City
Following Local Government amalgamation in Victoria, the City of Darebin was established on 22 June 1994. With a population nearing 130,000 people, 1,000 staff and budget of $80 million, Darebin is one of Victoria's largest Councils.

Putting quality first
Quality Assurance means having processes and systems in place to meet internationally recognised standards and ensure we are competitive.

Supporting small business
Few people go into business with all the attributes to be successful nor can they usually afford to buy this expert advice. A solution is business incubators.