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In house training - a cost effective solution *

What do you do when a Council team needs to be developed, when your library or childcare staff need training in 'handling difficult people', when your non finance managers don't know how to interpret a budget, or when you want to introduce a new philosophy such as 'best value' or 'internal consulting' to Council departments?

LGSA Learning's 'in house' training service, has been established to assist Councils with their training needs.

For instance, one of LGSA Learning's in house programs is 'Verbal Judo', which teaches staff to handle difficult clients so that they voluntarily comply with Council's wishes.

In house offers the following benefits.

In house courses are cost effective. Savings of more than 50 percent less per head are possible when you decide to have an in house rather than send your staff to a public workshop.

These programs are customised for your Council's special needs. LGSA Learning works with you to ensure the training is appropriate to your needs.

Participants focus on their own Council's solutions without having them clouded by the issues of other Councils.

All of the programs are tailored to Local Government, and are delivered by presenters who are experienced in working with Council staff and managers.

The programs are high quality and cost effective.

For further information about LGSA Learning's in house services or public programs, contact Darryl Rubiolo, telephone (02) 9242 4182.

*Copy supplied by LGSA Learning

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