Australia's National Local Government Newspaper Online

Council takes customer service to the streets

Hobsons Bay City Council is again taking the Council to the people as it embarks on the second year of its revolutionary Mobile Customer Service Program. Visiting local shopping centres and major festivals across Hobsons Bay, the program is an effective way for local residents to discuss Council initiatives and find out more about programs, services and what the Council is trying to achieve.

Residents are able to ask questions of the Council's Customer Service Officers about anything they might want to know about the Council.

It's particularly useful for people who can't get to the Council's Civic Centre, or who don't get the opportunity to attend Council meetings.

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